Yes88 takes the protection of every member's personal data seriously. This document transparently explains how we collect, use, store, and protect your personal information while you use our platform.
Privacy is more than a document — it is a genuine commitment we take seriously every day in every aspect of yes88 platform operations.
All data transmitted between your device and yes88 servers is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia. Your data is safeguarded against third-party intrusion at all times.
Access to members' personal data is strictly limited to staff who require it to perform their official duties only. All access is recorded in audit logs that are reviewed regularly by our security team.
Yes88 has never and will never sell, rent, or transfer member personal data to any third party for marketing or commercial purposes without first obtaining written consent from the member concerned.
Members' personal data is stored on servers with layered physical and digital protection. Our data centers comply with ISO 27001 standards for information security management and are independently audited annually.
Every yes88 member has the right to access, review, and request correction of their personal data at any time. Data deletion requests may also be submitted subject to applicable legal and regulatory requirements.
In the event of any data security breach affecting member personal information, yes88 is committed to notifying affected members within 72 hours and taking immediate remedial action to contain the damage.
Yes88 is an online entertainment and sports betting platform operating to serve the needs of members in Malaysia. We understand that member trust is our most valuable asset, and that trust can only be maintained when we manage your personal data in a responsible, transparent, and secure manner.
This Privacy Policy applies to all users who visit, register, or use any services offered through the yes88 platform, including the official website at https://yes88.pw, the mobile app, and any of our official communication channels. This document describes the types of personal data we collect, the purposes of collection, how it is stored, security measures in place, and the rights you hold as a data subject.
By registering as a member or by continuing to use the yes88 platform after the effective date of this Privacy Policy, you acknowledge that you have read, understood, and agreed to the full contents of this document. If you do not agree with any part of this policy, we recommend that you cease using the platform and contact our support team to explore available options.
Yes88 only collects personal data that is strictly necessary to provide services that are safe, efficient, and compliant with legal requirements. The following are the categories of data we collect and their respective purposes:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | Age verification & KYC |
| Contact Data | Email, phone number | Communication & account verification |
| Financial Data | Bank account number, bank name, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, OS | Security & fraud detection |
| Usage Data | Game records, betting history, transactions | Compliance & service improvement |
| Communication Data | Live Chat records, support emails | Customer service & audit |
In some cases, we may also collect information you provide voluntarily, such as feedback, reviews, or additional information during the account verification process. We do not collect sensitive data such as medical information or political affiliation except where required by law.
Personal data collected by yes88 is used exclusively for the following purposes. We do not use your data for any purpose other than those stated below, except with your explicit consent or as required by law:
All data processing is carried out on a valid legal basis, namely: fulfilment of contract, compliance with legal obligations, the legitimate interests of yes88, or consent given by the member. You may withdraw your consent for marketing communications at any time without affecting core platform services.
Yes88 does not sell, rent, or transfer member personal data to third parties for commercial purposes. However, in the course of operating the platform, we may share your personal data with the following parties under limited and controlled circumstances:
Yes88 employs a multi-layered security infrastructure to keep your personal data safe at all times. The following are the key security measures we implement:
Data retention period: yes88 retains member personal data for as long as necessary to fulfil the purpose of collection and meet legal obligations. In general, active account data is retained for the duration of active membership and up to 7 years after account closure to meet AML compliance and related regulatory requirements. Data that is no longer required will be securely deleted or anonymised.
Yes88 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions optimally. The following are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality and user experience of the yes88 platform. Continued use of the yes88 platform is considered consent to the use of cookies as described in this policy.
As a yes88 member and data subject, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe:
You have the right to request a copy of the personal data we hold about you at any time through official support channels.
If your personal data is inaccurate or incomplete, you have the right to request its immediate correction.
You may request deletion of your personal data, subject to our legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes, and this will be honored without question.
You may request your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact our data protection team by email at [email protected] or via 24/7 Live Chat. We will process your request within 30 business days from the date of receipt.
Yes88 is a platform exclusively dedicated to adults aged 18 and above. We do not knowingly collect, process, or store any personal data relating to individuals under the age of 18.
If we discover that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the account in question. Parents or guardians who find that their child has registered on the yes88 platform are advised to contact us immediately through our official support channels.
The yes88 platform may contain links or references to third-party websites such as game providers, payment partners, or information sources. These links are provided solely for reference convenience, and yes88 has no control over the content, privacy practices, or security policies of those websites.
Yes88 is not responsible for the privacy policies or data management practices of any third-party websites you may visit through links on our platform. We strongly encourage you to read and understand the privacy policy of each website you visit separately.
Use of third-party websites is at your own risk. If you encounter any privacy-related issues while interacting with third parties in connection with yes88 services, please contact us and we will do our best to help resolve the matter.
Yes88 reserves the right to modify or update this Privacy Policy at any time in line with changes in legislation, industry regulations, or our operational practices. All changes will be published on this page along with the new effective date.
It is your responsibility to review this page periodically to ensure you are always up to date on how we manage your personal data. The latest update date is always displayed at the top of this document for your convenience.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how yes88 manages your personal data, we are always ready to assist. Our dedicated data protection team can be reached through the following channels:
For official requests relating to data subject rights such as access, correction, or deletion of data, please include the following information in your enquiry: full name, yes88 account username, type of request, and a brief description of what is being requested. This will help us process your request more quickly and accurately.
Yes88 is committed to addressing all privacy concerns seriously and within a reasonable timeframe. Your satisfaction and the trust you place in us are priorities we do not take lightly.
Now that you understand how yes88 protects your privacy, register today and experience Malaysia's most trusted online casino platform with international-grade data security standards.
Answers to the most frequently asked questions regarding personal data protection and the yes88 platform's privacy policy.