Terms and Conditions yes88 — Complete Guide for All Members

1Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member") and yes88 ("Platform", "We"). This document governs your use of all services, games, and features available on the yes88 platform, including the website yes88.pw and all associated subdomains.

By performing any of the following actions, you are deemed to have read, understood, and agreed to be bound by these Terms and Conditions:

• Registering a new account on the yes88 platform
• Login to your existing account
• Making a deposit or conducting any financial transaction
• Accessing or playing any available game
• Navigating or browsing content on the yes88 platform

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy yes88 which forms part of this overall agreement.

2Member Eligibility

The yes88 platform may only be accessed and used by individuals who meet all of the following eligibility criteria. yes88 reserves the right to verify the eligibility of any applicant at any time and to reject or revoke membership if the required conditions are not met.

• Minimum age: You must be at least 18 years of age at the date of registration. yes88 applies strict age verification procedures, and accounts registered by underage individuals will be closed immediately with all balances forfeited.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.
• One account per individual: Each individual is only permitted to hold one active account at yes88. Multiple account ownership is strictly prohibited and may result in the closure of all associated accounts.
• Not a yes88 employee: Employees, contractors, and immediate family members of yes88 employees are not eligible to register as regular members or participate in any promotions.
• Accurate information: All information provided during registration and while using the platform must be accurate, current, and not misleading.

3Registration & Account Management

The yes88 account registration process is designed to be simple and fast while maintaining the security and integrity of the platform. The following rules and responsibilities regarding account management must be observed by all members:

• You are fully responsible for all activities that occur under your account, whether carried out by yourself or by any other party who gains access with or without your knowledge.
• Your account password must be unique, strong, and not shared with anyone. yes88 will never ask for your password via email, Live Chat, or any other communication channel.
• Any suspicious activity, unauthorised access, or security concerns must be reported to the yes88 support team immediately via Live Chat or official email.
• A yes88 account is personal and may not be transferred, sold, lent, or used on behalf of another individual.
• Yes88 reserves the right to require additional document verification at any time for KYC purposes — including copies of identity documents, bank statements, or other relevant supporting documents.
• Accounts inactive for more than 12 consecutive months may be subject to a monthly administration fee as stated in the applicable inactive account policy.

Email and phone number verification are mandatory during registration. yes88 reserves the right to suspend accounts that fail to complete the verification process within 48 hours of registration.

4Deposits, Withdrawals & Financial Transactions

Yes88 offers a variety of safe and convenient deposit and withdrawal methods for Malaysian members. All financial transactions on the yes88 platform are processed using 256-bit SSL encryption and are regularly audited to ensure the security of members' funds.

4.1 Deposit

• Accepted deposit methods include FPX, Touch 'n Go eWallet, GrabPay, DuitNow QR, and direct bank transfers to major Malaysian banks.
• The minimum deposit is RM 30 for most payment methods, and the maximum deposit is subject to limits set by the respective payment providers.
• Deposits are typically credited to your yes88 account within 2 minutes. In rare cases, a deposit may take up to 15 minutes depending on the banking service provider.
• Yes88 does not charge any processing fees for deposits. However, your bank or payment provider may impose their own fees.
• Deposited funds must come from a legitimate source and belong to the member themselves. Depositing using another person's account is strictly prohibited.

4.2 Withdrawal

• Withdrawals are processed within 1 to 24 hours depending on the chosen method and your account verification status.
• The minimum withdrawal is RM 50 and the daily withdrawal limit is subject to your account verification level.
• All withdrawals must be made to a bank account or e-wallet that has been registered and verified in the same member's name.
• Yes88 reserves the right to request additional supporting documents before processing withdrawals that exceed certain limits, as part of our anti-money laundering (AML) procedures.
• Failed withdrawals due to inaccurate account information provided by the member will be subject to a reprocessing fee where applicable.

5Bonuses, Promotions & Special Offers

Yes88 offers a wide range of exciting bonuses and promotions for both new and existing members. All offers are subject to specific terms and conditions stated in each respective promotion and should be read carefully before joining any offer.

• Wagering requirement: Most bonuses are subject to wagering requirements of between 10x and 35x depending on the bonus type. Full conditions are stated on the respective promotions page.
• Validity period: Each bonus has its own validity period. Bonuses that are unused or whose wagering requirements are not fulfilled within the stipulated period will expire automatically.
• One active bonus at a time: By default, only one active bonus is permitted at any given time unless otherwise stated in the relevant promotion's terms.
• Abuse prohibition: Any attempt to abuse the bonus system — including opening multiple accounts, using automated software, or coordinating with other members — will result in bonus cancellation, forfeiture of winnings, and account closure.
• yes88's discretion: yes88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Cashback: Cashback offers are calculated based on net losses within the specified period. Cashback rates and conditions vary depending on the current promotion.

6Game Rules & Ethics

All games available on the yes88 platform must be played in accordance with the established rules. yes88 uses independently audited Random Number Generator (RNG) technology to ensure every game is fair and cannot be manipulated.

• The use of any automation software, bots, scripts, or third-party tools to play games is strictly prohibited and constitutes a violation that may result in immediate account closure.
• Attempting to exploit technical bugs, system vulnerabilities, or platform instabilities for financial gain is a serious violation. Any winnings obtained through such means will be voided.
• Casino game outcomes are final once a round or play session has concluded. Results recorded by yes88's servers are final and cannot be disputed unless there is substantial technical evidence.
• In Live Casino games, the dealer's instructions and decisions are final in accordance with the relevant game rules. Any disputes must be brought to the attention of the support team immediately.
• Sports Betting is subject to specific rules available on the Betting page. Wagers placed on sporting events whose outcomes were already known at the time of betting will be voided.

7Member Conduct & Responsibilities

Yes88 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. As such, every member is required to adhere to the following code of conduct at all times while using the platform:

• Be respectful towards other members, live casino dealers, and yes88 support staff in all interactions on the platform.
• Do not use offensive, threatening, or harassing language, or behave inappropriately in any communication channel on the platform.
• Do not share or spread any false, misleading, or fraudulent information about yes88 to other members.
• Take full responsibility for your own gambling decisions. yes88 provides responsible gaming tools — use them if you feel the need.
• Do not use the yes88 platform for any illegal activities, fraud, money laundering, or financing of activities that violate applicable laws.

8Privacy & Personal Data Protection

Yes88 values the privacy and security of all members' personal data. The collection, processing, and storage of your personal data are conducted in accordance with Privacy Policy yes88 that complies with international data protection standards.

• Personal data collected is used solely for account verification, transaction processing, fraud prevention, and service improvement.
• Yes88 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers.
• Your personal data will not be sold or shared with third parties for marketing purposes without your explicit consent.
• You have the right to request access to your personal data, make corrections, or request deletion in accordance with the terms set out in our Privacy Policy.
• Cookies and similar tracking technologies are used to enhance the user experience and for analytics purposes. Use of the yes88 platform is deemed as consent to the use of these cookies.

9yes88 Liability Limits

While yes88 strives to keep the platform running without interruption at all times, there are certain limitations on our liability that every member should be aware of:

• Yes88 is not liable for any losses arising from technical disruptions, scheduled system maintenance, or events beyond our control.
• We do not guarantee that the platform will always be accessible without interruption or free from errors at all times. Maintenance work will be carried out periodically, and members will be notified if a prolonged downtime is anticipated.
• Yes88 is not responsible for gambling outcomes or financial losses incurred by members as a result of using the platform. It is the member's responsibility to ensure they play within their financial means.
• In situations where a technical glitch or system error affects game outcomes, yes88 reserves the right to void and refund the bets involved at our discretion.
• Links to third-party websites that may appear on the yes88 platform are for reference purposes only. yes88 is not responsible for the content, policies, or practices of those websites.

10Account Suspension & Closure

Yes88 reserves the right to suspend or close a member's account for various reasons outlined below. Prior to account closure, yes88 will endeavour to provide reasonable notice, except in cases requiring immediate action.

• Closure upon member request: Members may request account closure at any time through customer support. Eligible balances will be returned once all applicable wagering requirements have been met.
• Closure due to terms violation: Accounts found to have violated any terms in this document will be closed immediately. Funds in the account may be withheld for investigation purposes.
• Closure due to security reasons: If suspicious activity or a security risk is identified, yes88 reserves the right to temporarily suspend the account while conducting an internal investigation.
• Self-exclusion: Members who request self-exclusion for responsible gaming reasons will be processed within 24 hours. The exclusion period ranges from 30 days to permanent, depending on the member's choice.

11Dispute Resolution

Yes88 is committed to resolving all disputes in a fair, transparent, and efficient manner. The following procedure should be followed whenever a dispute arises:

• Step 1 — Contact Support: Submit your dispute to the yes88 support team via Live Chat or email, including your account details, date, and a full description of the dispute.
• Step 2 — Internal Review: Our team will review your dispute and respond within 3 business days. More complex cases may require up to 10 business days.
• Step 3 — Escalation: If you are not satisfied with the resolution provided, you may request that your case be escalated to yes88 senior management for further review.
• All disputes will be resolved based on yes88's system log records, which serve as the definitive evidence in any dispute relating to games or transactions.
• In cases that cannot be resolved internally, both parties agree to refer the dispute to a mutually agreed arbitration body.

12Amendments & Updates to Terms

Yes88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes to these terms take effect immediately upon being published on the yes88 platform, unless otherwise stated.

• For material changes that significantly affect members' rights or responsibilities, yes88 will provide at least 7 days' notice before the changes take effect, via registered email or in-platform notification.
• Continued use of the yes88 platform following any amendment to the terms constitutes full acceptance of the revised terms.
• It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest applicable terms.
• The "Last Updated" date at the top of this document indicates when the most recent revision was made. Previous versions of this document may be requested through official support channels.

In the event of any discrepancy between the Bahasa Melayu version and other language versions of this document, the Bahasa Melayu version shall serve as the definitive reference for members based in Malaysia.